GRIEVANCE REDRESSAL CELL

This committee functions as a crucial bridge connecting students, teachers, and the college administration. Its primary goal is to promote and uphold the well-being of students by establishing a mechanism for addressing their grievances. Students are encouraged to bring forth any issues, disputes, complaints, or suggestions related to academics or the college environment. The committee pledges to maintain the confidentiality of students, fostering an environment where they can approach the grievance redressal cell without any apprehension.

The committee plays a pivotal role in  organizing various programs aimed at raising awareness among students about social, national, and environmental issues. Additionally, it contributes to maintaining a positive atmosphere and fostering strong relationships between students and faculty. The committee ensures swift and appropriate actions by liaising with faculty.

OBJECTIVES

A Grievance Redressal Cell in a college is typically established to address and resolve complaints or grievances raised by students, faculty, or staff. The primary goal is to ensure a fair and transparent process for handling issues and maintaining a positive academic environment. The college forms a Grievance Redressal Cell, comprising faculty members.

MECHANISM

Here's a general mechanism that such a cell might follow:

1. Awareness and Accessibility

• Communicate the existence of the Grievance Redressal Cell to the entire college community.

• Provide information on how to submit grievances and make the process easily accessible.

1. Submission of Grievances

• Define clear channels for submitting grievances, suggestion boxes, or direct communication with the Grievance Redressal Cell coordinator.

• Ensure confidentiality for those submitting grievances.

1. Initial Review

• The Grievance Redressal Cell reviews the submitted grievances to determine their validity and relevance.

• If a grievance is not within the cell's purview, it may be redirected to the appropriate department.

1. Investigation

• For valid grievances, the cell conducts a thorough and impartial investigation.

• Gather relevant information, including statements from involved parties and any supporting documentation.

1. Resolution

• The Grievance Redressal Cell works towards finding a resolution to the grievance.

• Possible resolutions may include mediation, counselling, or corrective actions.

1. Feedback and Communication

• Provide feedback to the aggrieved party regarding the outcome of the investigation and any actions taken.

• Ensure that the resolution is communicated appropriately to all parties involved.

1. Documentation

• Maintain detailed records of all grievances, investigations, and resolutions for future reference and transparency.

1. Continuous Improvement

• Regularly assess and review the functioning of the Grievance Redressal Cell.

• Make improvements based on feedback and changing needs.

This mechanism aims to provide a structured and fair process for addressing grievances within a college environment. It promotes transparency, accountability, and a supportive atmosphere for all members of the college community.The Grievance Redressal Cell provide personal as well as psycho-social guidance when required. The college has a Grievance Redressal Cell which comprises the following.

COMMITTEE MEMBERS